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You’ve probably heard that imitation is the sincerest form of flattery. Cute, right? But let's be real—we don't have time for fakes! Keep it 100 with us. Here, you can report any fake websites or shady ads you come across. Plus, you’ll find everything you need to know about what’s real and what’s not. Stay sharp and stay safe, folks!
Spotted a bogus website or suspicious ad? Let our Brand Protection team know so we can get it sorted! Message us at help@allsleepers.com
I’ve ordered from a fake website, now what?
First of all—ouch! We’re sorry you went through that. Since you purchased through a fake site, you might have been hit with fraud. Reach out to your bank or payment method ASAP, and they should be able to help you get your money back. Don’t forget to report the website using the link above so we can take it down pronto!
Can Allsleepers refund me for the fake site’s charge?
Unfortunately, since these websites aren’t connected to us in any way, we can’t refund you directly. But your bank or payment provider might be able to help you out, so get in touch with them for next steps.
Are my bank details at risk if I’ve ordered from a fake site?
We hope not! But it’s best to play it safe. Contact your bank right away and follow their advice to protect your account. And while you’re at it, watch out for any sketchy phishing emails—scammers love to hit where it hurts.
I saw a sale ad on social media—real or fake?
If we’re having a sale, believe us, you’ll know! We’ll be shouting it from the rooftops (aka, all our verified social media accounts). Before you click, always double-check that the sale ad is coming from our official Allsleepers page.
I got a message on Instagram—was that you?
If it wasn’t from a verified account with that fancy blue checkmark, it wasn’t us! If you’re ever unsure, hit up our customer support team, and we’ll set the record straight. You can also report fake ads on social media by clicking those three dots at the top right of the ad—let’s team up to shut down those scammers!
How can I spot a real website?
Easy—if it’s not Allsleepers.com, it’s not us. We don’t sell through third parties, so make sure you’re always on the official website before you order!
What’s Allsleepers doing to stop this from happening?
We’ve got a dedicated team working behind the scenes to get fake ads and fraudulent sites removed fast. Plus, we keep our community informed with tips and updates across social media and our blog, so you know exactly what to watch out for!
Buying from a fake website? Yikes. It’s all risk and zero reward. Expect knock-off products, endless shipping waits, no returns, no refunds… if you even get the items at all! And that’s just the start.
Your personal info could end up in some very shady places (hello, dark web). Plus, counterfeit items are often linked to some pretty dark stuff—organized crime, human exploitation, and environmental damage, to name a few. Toxic dyes, illegal waste disposal, air pollution… counterfeiters don’t care. But we do, which is why we’re all about sustainability at Allsleepers. Every time you choose the real deal, you're choosing to support a brand that cares about people and the planet.
So remember—avoid the fakes and keep it real. Just by doing that, you’re making a difference.